Digital Marketing

What what? Ways to improve communication

Communicating well is one of the most common mistakes in modern life and certainly historically as well. Talking and telling something to another person is essential for good relationships. Listening, hearing and understanding the message is a necessary part of good communication. Often what is heard was not the intention of the messenger. Thus, we have apples and oranges, instead of apples and apples.

Being able to communicate is probably one of the most important life skills. We learn to communicate from our parents or primary caregivers and we emulate the way they communicate.

Communication, in its simplest form, is the act of transferring information from one person to another. It can be verbal (using voice), written (using print or digital media such as books, magazines, websites, or emails), visually (using logos, maps, charts, or graphs), or nonverbal (using body language, gestures, and the tone and tone of voice). In practice, it is usually a combination of several of them.

Communication is a two-way process, involving both sending and receiving a message. It is imperative that both the sender and the receiver understand the content of the words of the message sent. Otherwise confusion and misunderstanding prevail.

Basic verbal communication skills include paraphrasing, this remedy is to paraphrase for clarity. Just tell the person what they heard. “So what I heard you say was _______.” The messenger will say: “Yes, that’s what I said.” Or “No, I said _________.” And then it will restore and clear up the message until both of you are on the same page.

It is crucial that the recipient of the message actively listens and responds appropriately, either by asking questions for clarification or more information, or to offer support to the messenger.

A common mistake is to respond by removing the thought and recounting a similar personal experience that has the effect on the messenger of not being heard or being put down.

Another is to interrupt the messenger when something being said is activated. Again discounting and interrupting effective communication. Being interrupted or receiving inappropriate responses has the effect of making the messenger sabotaged and reluctant to communicate further with this person. In this case, feedback to the other person may be appropriate.

Listening is a crucial component for effective communication. Being heard is important for the messenger who may be vulnerable when sharing ideas or personal information. Active listening can be shown through gestures such as eye contact, nodding, smiling, etc.

Stay with the messenger and respond appropriately when he appears to finish. Most of the time, asking for more information will be welcomed as an indication of being heard.

Feedback is one of the important communication skills. It can be risky to let the other person know the effect you’re having, especially when you’ve been interrupted, but it can also be a positive experience.

Feedback always begins with an “I” statement. “I get frustrated when I tell you something personal and you drop the subject and interject an experience of yours.”

The important elements are “I feel” and “when you”. This way of communicating avoids blaming or accusing the other of having done wrong, making them defensive, but encourages them to be receptive to listening to the mistake, which is often an unconscious way of communicating, probably from old patterns learned in life. childhood When a person is defensive, the ability to listen and be willing to change disappears.

Nonverbal ways of communicating are beyond the scope of this article, however they are important ways of giving and receiving information.

Conflict resolution can be challenging but necessary when opposing viewpoints prevail in a relationship. Negotiating for a good time to work on problem solving is
a good idea. if both of you are ready and willing to set aside time and are willing to work through the differences.

Next, set some ground rules. I recommend that each person take an allotted time to speak without interruption and that the other person actively listen, even take notes if you both agree. I suggest 5 minutes each. This will bring up various differences and the next step is to agree which ones to work on together, using the communication skills discussed above, paraphrasing, “I” statements and feedback.

Negotiate a resolution that you both agree on and put an end to that particular issue. Of course, any promises made must be honored.

In every relationship we all contribute something new, good ways of communicating can beautify and promote a mutually enriching relationship with positive skills to resolve differences and share experiences.

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